Shipping policy

At silkier., we are committed to delivering your order with care and efficiency.

Orders are processed within 1–3 business days (excluding weekends and holidays).

During high-volume periods such as launches, promotions, or holidays, processing times may be extended.

Once shipped, orders typically arrive within 3–7 business days, depending on your location.

Please note that shipping times are estimates and may vary due to carrier delays beyond our control.

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions at our discretion.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

It is the customer’s responsibility to ensure that all shipping details are correct at checkout.

silkier. is not responsible for orders shipped to incorrect addresses provided by the customer.

silkier. is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

If you believe your package is lost or stolen, please contact the shipping carrier directly.

silkier. is not responsible for delays caused by carriers, weather, or other unforeseen circumstances.

For any shipping-related questions, please contact us at:
📧 info@silkierhairco.com