Your Questions, Answered.

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What hair types are Silkier made for?

Silkier is made for all textures—coils, curls, waves, and straight strands. Our formulas are designed to deeply hydrate and nourish, especially for those dealing with dryness, frizz, or lack of manageability.

Are your products vegan and cruelty-free?

Yes! Every Silkier product is 100% vegan and cruelty-free. We never test on animals and never use animal-derived ingredients.

Do your products contain sulfates, parabens, and/or silicones?

Nope. Our formulas are free from sulfates, parabens, silicones, and other harsh additives. We believe clean beauty should be standard, not optional.

Can I use Silkier on color-treated hair?

Absolutely. Our gentle, hydrating formulas are color-safe and help maintain moisture and vibrancy in color-treated hair.

What’s the best routine for dry hair?

Start with our Clarifying Shampoo to remove buildup, follow with the Hydrating Shampoo for a moisture boost, and finish with the Moisturizing Conditioner to lock everything in. Use weekly or as needed for balanced, healthy hair.

What makes the Silkier System different?

The Silkier System was created from years behind the chair caring for all hair textures. We designed a simple three-step routine focused on what healthy hair truly needs: a clean scalp, balanced moisture, and lasting hydration. Each formula works together to support softer, healthier-looking hair while transforming wash day into a luxurious self-care experience.

How long will one bottle last?

Each Silkier product is designed to last approximately 6–10 weeks with regular use. Actual usage will vary based on your hair length, density, and how often you wash your hair.

How long does shipping take?

Orders are typically processed within 1–3 business days. Once shipped, most domestic orders arrive within 3–7 business days, depending on your location and selected shipping method. You'll receive a tracking number via email as soon as your order ships.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. If you didn’t get it, check your spam folder or reach out to us at info@silkierhairco.com.

Can I return or exchange my order?

Due to the nature of hair care products, all sales are final. However, if something arrived damaged or incorrect, email us and we’ll make it right.

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